Pricing & Value
Why are your products priced at a premium?

Our pricing reflects premium fabrics, refined pattern cutting, and limited production runs. We prioritise long-term wear, fit, and finish over mass-market volume.
Is the quality worth the price?

Yes. Customers consistently report that the materials, construction, and fit justify the price point over time.
Do you offer discounts or promotions?

We occasionally offer first-time buyer incentives and private promotions to our email, SMS, and mobile users. We do not run constant public sales.
Do you have a loyalty or rewards programme?

Shipping & Delivery
How much does shipping cost?

Shipping is calculated at checkout based on destination and carrier. International orders may include customs or import fees. Please check this before ordering if this is a concern.
Why is international shipping more expensive?

International shipping includes courier fees, customs processing, and import duties set by local authorities. These charges are outside our control.
How long does delivery take?

UK orders typically arrive within a couple of working days. International delivery times depend on destination and customs clearance.
Do you offer free or next-day shipping?

We do not offer permanent free or next-day shipping. When available, these options are offered during limited promotions.