SHIPPING & RETURNS

SHIPPING

UK – ALL ORDERS WILL BE DISPATCHED WITHIN 4 WORKING DAYS AND WILL ALWAYS BE SENT SIGNED FOR.

EUROPE – ALL ORDERS WILL BE DISPATCHED WITHIN 4 WORKING DAYS AND ALWAYS BE SENT TRACKED AND RECORDED.

OUTSIDE EU – ALL ORDERS WILL BE DISPATCHED WITHIN 4 WORKING DAYS AND ALWAYS BE SENT TRACKED OR SIGNED FOR. 

IMPORT CHARGES – PLEASE NOTE THAT THE CUSTOMERS WILL ALWAYS BE RESPONSIBLE FOR PAYING ANY IMPORT BILLS THEY MAY RECEIVE.

IN THE EVENT THAT ANY ORDERS ARE UNDELIVERED DUE TO INCORRECT DETAILS PROVIDED BY THE CUSTOMER, IT WILL BE THE CUSTOMER THAT IS RESPONSIBLE FOR PAYMENT OF REDELIVERY.

WHEN IMPORTING ITEMS TO OUTSIDE OF THE UK, THIS WILL ALWAYS INCUR A CUSTOMS INSPECTION WHICH WE ALWAYS PROVIDE THE CORRECT PAPERWORK FOR. WE CANNOT BE HELD RESPONSIBLE FOR HOW LONG IT TAKES YOUR ORDER TO PASS THROUGH CUSTOMS.

RETURNS

WE SINCERELY HOPE YOU ARE SATISFIED WITH YOUR COLE BUXTON PURCHASE, HOWEVER IF YOU CHANGE YOUR MIND FOR WHATEVER REASON WE WILL HAPPILY EXCHANGE YOUR ITEM FOR CREDIT
(minus shipping cost if free shipping discount has been applied)

AS LONG AS ITS RETURNED IN ORIGINAL PACKAGING AND UNWORN WITHIN 14 DAYS OF RECEIVING. PLEASE EMAIL RETURNS@COLEBUXTON.COM BEFORE YOU SEND THE ITEM AND STATE THE ORDER NUMBER IN THE EMAIL SUBJECT, THANK YOU.

RETURNS ADDRESS:
41 WEST ROAD, UNIT 6A , LEVEL 2, LONDON, N170RE

SALE ITEMS

PLEASE NOTE, ALL SALE ITEMS ARE FINAL AND NON REFUNDABLE/ NON EXCHANGEABLE UNLESS FAULTY.