All orders will be despatched within 5 working days and will always be tracked with a signature required upon request. 

UK - All UK orders are shipped via DPD and will arrive on the next possible working day once dispatched. 

INTERNATIONAL - All international orders are shipped via DHL EXPRESS and will arrive within 2- 4 working days once dispatched.  

Please note that the customers will always be responsible for paying any import bills they may receive.

EU Orders are sent duty paid, as long as you live within the EU you should not have to pay any import taxes for your order.

When importing items to outside of the UK, this will always incur a customs inspection which we always provide the correct paperwork for. We cannot be held responsible for how long it takes your order to pass through customs.

In the event that your order cannot be delivered, due to incorrect information or missed deliveries these orders will be returned to us at the courier services discretion. Once your order has been returned to us you will be contacted. Customers are responsible for any additional shipping charges for redelivery.

We sincerely hope you are satisfied with your Cole Buxton purchase, however if you change your mind for whatever reason we will happily exchange your item or refund your purchase.

(MINUS SHIPPING COST IF FREE SHIPPING DISCOUNT HAS BEEN APPLIED)

All sale items purchased can only be exchanged or returned for store credit.

As long as it's returned in original packaging and unworn within 14 days of receiving. Please email returns@colebuxton.com before you send the item and state the order number in the email subject, thank you.

We sincerely hope you are satisfied with your Cole Buxton purchase, however if you change your mind for whatever reason we will happily refund your purchase.

(MINUS SHIPPING COST IF FREE SHIPPING DISCOUNT HAS BEEN APPLIED)
Customer mist bear the cost of all returns.

All sale items purchased can only be exchanged or returned for store credit.

As long as it's returned in original packaging and unworn within 14 days of receiving. Please email returns@colebuxton.com before you send the item and state the order number in the email subject, thank you.